Excellence all around! Sebastian is truly delightful, extremely professional and knowledgeable. He stayed on top of everything and followed up daily, making this experience unique for us. Sebastian will be our contact moving forward. I wouldn’t work with anyone else. I highly recommend him to anyone I know!!!~ Claudia O.
The combination of professionalism, efficiency, communication, and availability was phenomenal. Sebastian was always able and willing to help, answer a question, or give advice. We felt comfortable with him right away. Everyone involved was amazing. I couldn’t have imagined a smoother process. By far the best home buying experience we’ve ever had.~ Randy P.
This is our first time as home buyers. We are lucky enough to qualify for the VA Loan but unluckily, we are were looking in a very pricey part of the nation. We had been looking for almost a year when a hidden gem of a house appeared on the market in one our top three neighborhoods! Our realtor luckily knew Sebastian at MVB and told us to check him out. His knowledge of the VA Loan process was immediately clear. Sebastian took time out of his weekend to walk us through our loan process, everything that is offered to us, and most importantly the numbers. Never once in our process to homeownership did we find that Sebastian and his team at MVB were caught flatfooted. They were always ready, timely, and had answers immediately. We have heard so many horror stories about this part of home buying that we were expecting the worst. However, Sebastian and MVB made it feel like a fairytale come true! We’re now proud first-time homeowners and we really couldn’t have done it without Sebastian and MVB!~ Michael K.
After purchasing and selling four homes, this has been the most pleasant experience I have ever had. This is always a stressful process and I can’t thank you all enough for the help, the many options you provided in mortgage arraignments, in addition to the timely and positive contact each time we worked together. Thank you!!~ Leslie T.
The prompt, clear communication was excellent! Sebastian explained everything and was always looking out for my best interests.~ Billie R.
Sebastian Rivera was perfect! He returned calls timely, was patient in explaining items that were unclear to me. He had a wonderful sense of humor, he was knowledgeable and most of all very efficient.~ Maria P.
Sebastian was phenomenal to work with! I would work with him again in a heartbeat!~ Catherine C.
I was so grateful for Sebastian’s service. The timing to get responses and the flexibility was super awesome. Thanks so much.~ zed T.
Our loan officer Sebastian Rivera always went above and beyond to get us the best deal in line with our long-term goals. With his go-getter attitude, MVB will always be our first choice for future mortgage needs.~ Poonam K.
Sebastian was a consummate professional. Very involved in the process from the begging to the end, even before we decided on MVB. His customer service was second to none. I would would absolutely recommend him and request his services for all future purchases.~ Stephen B.
Getting a mortgage with MVB was easy and quick. The loan officer and staff were very responsive, very helpful and professional. I’ll be happy to recommend MVB to my friends for their mortgage needs.~ Tina K.
I’m very happy of the service that Sebastian provided. He is an excellent and knowledgeable loan officer. He always finds the best solution for his customer.~ Tram V.
Excellent service provided by the whole team! I was truly satisfied and felt like all my questions were answered when I had them. Amazing experience.~ Kevin H.
My experience with MVB Mortgage and my loan officer Sebastian was nothing but positive. Sebastian was extremely responsive and informative. He responded to me promptly every time I called or emailed, and made the process an absolute breeze. It was a pleasure to work with him, and always felt he was looking out for our best interest. I hope to use him again in the future!
We also loved the informative videos we received at every step to guide us through the process!
~ Kristen J.
I had an amazing experience! Sebastian made the process simple and stress free. I would highly recommend him.~ Sahair K.
I want to thank Sebastian and all the MVB team for making this possible and all the effort they provide to make this happen.~ Dolores M.
MVB Was great! We appreciated all the support and constant communication during our loan process! Sebastian was very helpful and always responsive to any inquiry we had.~ Brandi E.
Spending this much money on a single thing can be very intimidating, but Sebastian worked closely with me to understand my needs and find the best loan that worked for me and my family. I’ve worked with Sebastian in the past for a refinance and was impressed enough to return for a second home purchase. Sebastian worked hard to find us good interest rates, and even helped us find home insurance at a much lower cost than quoted by my existing provider. Responsive to questions. Responsive to changing my loan to meet my changing needs. I can’t say enough good things about Sebastian/MVB. I will absolutely recommend MVB to friends/co-workers/neighbors.~ Scott M.
Sebastian was incredibly helpful, polite, and professional throughout the entire process!!~ Alexander V.
Fantastic experience! I expected to be stressed far beyond the levels I actually experienced, but the level of attention to detail and accessibility was truly exceptional. Thank you for giving it your best!~ Aimee A.
So many things were done exceptionally well. Sebastian and Caitlin went above and beyond to answer all our questions, and keep in close contact with us during the entire process. And as first time homebuyers, that was so valuable and so appreciated.~ Jessica L.
I highly recommend Sebastian as your next Loan Officer. My wife and I had the pleasure of working with Sebastian and his team on our first home purchase and we absolutely loved it. He was very knowledgeable about mortgages. He was also excellent at responding to all our inquiries very promptly. Most importantly, he provided us with the best deal we could get compared to other options. If you are already working with him: that’s awesome! If you are thinking about working with him: Go for it, you won’t regret it.~ Andres L.
Sebastian goes above & beyond! Always available & very patient with multiple questions, sometimes asked more than once.~ Anna G.
Communication was superb. Sebastian was also able to [find a loan program that was a better value for us – twice!]. Outstanding job! I would use him again and will be referring anyone in need of a loan to MVB.~ Benjamin E.
This was my first time buying a house and I felt confident that I was being taken care of. No matter what questions I had, they were always answered in a timely fashion. Very good communication. I felt there was no stupid question to ask and the call back time was excellent.~ Joseph V.
Communication and willingness to answer/respond to any and all questions/requests. Made me feel as if my loan request was the MOST IMPORTANT request they had on their desk.~ Francis I.
Sebastian and MVB Mortgage were fantastic to work with! They made loan recommendations that saved me thousands of dollars and their online document signing sped up the process a great deal. Their responsiveness and attention to detail were impressive, and they were able to close the loan in less than half the time compared to banks I was looking at. I highly recommend them.~ James A.
The experience of working with MVB Mortgage is absolutely great. We worked with Sebastian, and he always responded to our questions super fast by phone and email. Also, since we are getting some help from our parents for down payment, Sebastian patiently helped us prepare the gift money letters. In sum, I highly recommend Sebastian and MVB Mortgage.~ Fei W.
I have had the pleasure in working with Sebastian and MVB twice in the past few years, and that will be my choice of a mortgage company if needed in the future. The work ethic that MVB and especially Sebastian hold are top notch. The communication skills, awareness of level of importance, knowledge of offered products, attention to details, and patience are the best a client can ask for. Thank you so much for your assistance, couldn’t have done it without you in my corner.~ Mike J.
We had such a great experience working with this company. Everything was done in a quick and timely manner. Sebastian had excellent service and made this process so easy for us. Buying a home can be a stressful process but they were able to make it a smooth and stress free process. I’ve truly enjoyed working with them. We are thankful for everything they have done for us. We are now in our dream home!~ Harjit A.
I am a first time home buyer and was overwhelmed with the amount of information that is necessary to know and understand the home buying process. Sebastian and MVB were open, understanding, and clear in the information I needed to know. Sebastian answered all of my (many!) questions and alleviated my fears that I was missing something important by taking time to personally call and walk me through new concepts and language. He worked exceptionally well with my realtor and kept an open line of communication with her, as well as my husband and I. I felt that we were a cohesive team throughout the whole process and well taken care of. I would highly recommend Sebastian and MVB for other homebuyers and plan on using them again someday in the future. I am exceptionally please with our experience and the positivity throughout the process.~ Leah K.
Sebastian was fantastic about answering our mortgage loan questions as first-time home buyers. He responded in a timely fashion to all our communications and was on top of the process every step of the way.~ Benjamin E.
I have zero experience in almost anything related to loans, so I appreciated that Sebastian was extremely confident in his recommendations of when to lock in a rate and how to proceed through the process. My husband and I appreciated not having to spend time doing independent research because we felt completely comfortable letting Sebastian do his job without second guessing. Should we buy another house, I would work with him again.~ Jessica C.
Sebastian helped us every step of the way during our second loan experience. Compared to our first loan (from a large, national credit union), I couldn’t believe how accessible and helpful Sebastian, our Loan Officer, was. He kept us apprised of the process and what to expect throughout it. If I’d email or call him, he would undoubtedly respond within 24 hours (although it was typically within the hour!). I truly can’t say enough about our experience with Sebastian and I am thankful for working with a professional who was both informative and patient. Sebastian seemed to always have our best interest at heart.~ Rebekah M.
Sebastian and the rest of his team made my refinancing go smoothly! In less than six weeks, I had refinanced to a lower rate which lowered my monthly mortgage!~ Dawn T.
Sebastian and his team were amazing during the entire process! Sebastian answered all of our questions and concerns no matter what time of the day it was. He was even responding to our emails while he was out of the country! That is called AMAZING customer service! Thank you for everything and we can’t wait to work again with him in our future purchases.~ Nalan A.
Your team did an outstanding job. I have recommended Sebastian as a trusted vendor to our Realtor, so others may benefit from his excellent level of service and knowledge. We have worked with MVB Mortgage for our last two home purchases, and one refinance. They have provided excellent customer service each time. They are extremely knowledgeable, patient, kind, and responsive to our inquiries. Their team “translates” mortgage/ loan jargon into layman terms without talking down to us. And, they have never tried to up-sale us on rates or points. Everything was itemized, documented, and organized in an user-friendly manner.~ Greg B.
It was a pleasure to work with your team. Specifically, Sebastian Rivera went the extra mile answering our questions and helping us with the documentation required.~ Michelle F.
I had a great experience. I would recommend Sebastian to anyone buying a home.~ Nicholas H.
Extraordinarily competent, well informed and more than that, Sebastian was anticipatory and somehow knew what I was asking without ever needing more than a second of explanation. Accommodating, patient, and incredibly courteous. Consummate professional.~ Andrew K.
I am a first time home buyer that felt like the process was going to be hard and exhausting, but working with Sebastian made everything a quick and easy process.~ Faride H.