MVB Mortgage, MVB Mortgage of PA, and MVB Mortgage of KY are registered trade names of Potomac Mortgage Group, Inc. a wholly-owned subsidiary of MVB Bank, Inc.
Company NMLS ID# 181319
I dont think I have ever worked with a more professional, courteous and helpful Sebastian Rivera in my whole life when it comes to home mortgage. He is extremely proactive and follows thru very quickly. In fact, this was the most stress free refinancing I have ever done. Every step of the way, Sebastian and his team made sure things processed smoothly. MVB Mortgage should be proud of such an awesome team of Sebastian and his associates.
Sebastian was wonderful. I would absolutely use him again, and have already referred a few friends to him.
Sebastian Rivera is by far the absolutely best and most knowledgeable loan officer I've ever experienced in the past 25+ years in the home buying experience. He's very detailed, accessible and pleasant to work with no matter the situation or challenge. Truly one of the best examples of "value added" to a normally arduous and tenuous process. I will continue to use him for all of my mortgage loans needs and refer him to my colleagues and friends.
Sebastian at MVB could not be more helpful and informative each time we had questions. Our confidence in him is what lead us to go with MVB and he should be considered a valuable asset to MVB. He even went so far as to have a conference call with us on a Saturday which we did not expect him to do that, but he went the extra mile to make sure our concerns/questions were answered and we felt comfortable with the loan. His response time to emails was impeccable!
Sebastian was absolutely phenomenal and truly one of the best people I have ever worked with in my life. He was always available to answer question, extremely knowledgeable about the process and eased any concerns I ever had in the nerve wracking home buying process.
Sebastian Rivera is the best loan officer I ever worked with. He cares about his clients and is always ready to answer any questions and provide best financial advise. He always makes you feel you are the priority. He has processed three loans for me already and will definitely come to him with any future loans!
Working with Sebastian and his team was an overall great experience! If I had any questions, Sebastian, Justin, or Caitlin would respond right away to any questions that I had. If there were any documents missing that I didn’t submitted on my account online, I would get an email update letting me know which documents they were still waiting on and from there I could go on my account to submit the documents. They really made buying my first home such an easy process!
Sebastian was outstanding from the start! Very helpful, knowledgeable and was able and willing to work with me to figure out the best way to get the house I wanted!
We come to MVB for all of our mortgages needs because of Sebastian. Not only is he diligent and professional but also personable and transparent. Nothing less than the best in the business.
Sebastian was amazing as always! He is the only loan officer I would work with.
Sebastian and his team were EXCELLENT! From the first conversation, I knew that this was going to be an easy transaction and that I was in good hands. He watched the rates drop and provided me every bit of confidence that I needed to lock in when I did. I will recommend this team over and over again.
Sebastian and Katie provided with amazing customer service abdicate during our refinance process. We were treated more like family than just another client. We will definitely be recommending this team to others.
I appreciate the attention to detail, responsiveness, and overall courtesy that Sebastian and his team gave me. In addition to being loan experts, they are also experts at customer service!
Sebastian Rivera makes a big difference in the process. I think it's the very personal and responsive approach to working with costumes is what makes a difference.
Sebastian and his team were an absolute delight to work with. A highly professional team who know what they’re doing. I would get thorough answers to my concerns right away no matter the circumstance. I got frequent updates throughout the process and was never in the dark. Fast closing, good rates, smooth process. I’m a fan and will recommend them to my friends.
Sebastian Rivera and the whole team that helped us obtain a new mortgage were absolutely outstanding. They answered our questions quickly and politely. They walked us through the process in a manner that made it easy to understand what was going on and what we needed to do in order to complete the process.
Everything went very smooth. I was very happy with the open communication. Any questions were quickly answered by Sebastian. I would recommend them for anyone else who needs a home mortgage.
Sebastian was amazing! This was our second time working together. I didn't even consider going to anyone else. Sebastian is super responsive, explains everything clearly, and was able to help fix an issue that arose. Thank you for making the mortgage process easy!
Sebastian and his staff were awesome! They told me exactly what to do and when to have it completed.
Sebastian Rivera is just a wonderful person to work with -- there are no stupid questions with him. He explains things very clearly, is very easy to get a hold of, and is just an all-around positive, can-do person.
Sebastian Rivera did an extraordinary job taking care of my loan. Everything went very smoothly and I would highly recommend to friends/family.
Fantastic overall experience. Sebastian is a mortgage and loan expert that is a constant professional. If there is anyone looking to purchase a home I will highly recommend they contact him.
This is my second experience with Sebastian and MVB. The process is painless, professional and quick.
Renzo Falla and Sebastián Rivera were so helpful during the entire process. Renzo knew what we were looking for and that made everything easier. We love our first house.
We have used MVB before and recommended them for my sister in law’s home purchase. After my realtors experience with MVB for our most recent purchase, she was so impressed that I believe she plans to use and recommend MVB as well. Thank you!!
For someone who was trying to process a VA loan during a government shut-down, Sebastian made it work! Thank you! .
I was so grateful for Sebastian’s service. The timing to get responses and the flexibility was super awesome. Thanks so much.
MVB Was great! We appreciated all the support and constant communication during our loan process! Sebastian was very helpful and always responsive to any inquiry we had.
I’m very happy of the service that Sebastian provided. He is an excellent and knowledgeable loan officer. He always finds the best solution for his customer.
This is our first time as home buyers. We are lucky enough to qualify for the VA Loan but unluckily, we are were looking in a very pricey part of the nation. We had been looking for almost a year when a hidden gem of a house appeared on the market in one our top three neighborhoods! Our realtor luckily knew Sebastian at MVB and told us to check him out. His knowledge of the VA Loan process was immediately clear. Sebastian took time out of his weekend to walk us through our loan process, everything that is offered to us, and most importantly the numbers. Never once in our process to homeownership did we find that Sebastian and his team at MVB were caught flatfooted. They were always ready, timely, and had answers immediately. We have heard so many horror stories about this part of home buying that we were expecting the worst. However, Sebastian and MVB made it feel like a fairytale come true! We’re now proud first-time homeowners and we really couldn’t have done it without Sebastian and MVB!
This was our second time working with Sebastian Rivera and again, he and his team did an amazing job. The loan processor, Caitlin Morgan was excellent.
Spending this much money on a single thing can be very intimidating, but Sebastian worked closely with me to understand my needs and find the best loan that worked for me and my family. I’ve worked with Sebastian in the past for a refinance and was impressed enough to return for a second home purchase. Sebastian worked hard to find us good interest rates, and even helped us find home insurance at a much lower cost than quoted by my existing provider. Responsive to questions. Responsive to changing my loan to meet my changing needs. I can’t say enough good things about Sebastian/MVB. I will absolutely recommend MVB to friends/co-workers/neighbors.
Sebastian was incredibly helpful, polite, and professional throughout the entire process!!
Fantastic experience! I expected to be stressed far beyond the levels I actually experienced, but the level of attention to detail and accessibility was truly exceptional. Thank you for giving it your best!
So many things were done exceptionally well. Sebastian and Caitlin went above and beyond to answer all our questions, and keep in close contact with us during the entire process. And as first time homebuyers, that was so valuable and so appreciated.
I highly recommend Sebastian as your next Loan Officer. My wife and I had the pleasure of working with Sebastian and his team on our first home purchase and we absolutely loved it. He was very knowledgeable about mortgages. He was also excellent at responding to all our inquiries very promptly. Most importantly, he provided us with the best deal we could get compared to other options. If you are already working with him: that’s awesome! If you are thinking about working with him: Go for it, you won’t regret it.
Sebastian goes above & beyond! Always available & very patient with multiple questions, sometimes asked more than once.
Communication was superb. Sebastian was also able to [find a loan program that was a better value for us – twice!]. Outstanding job! I would use him again and will be referring anyone in need of a loan to MVB.
This was my first time buying a house and I felt confident that I was being taken care of. No matter what questions I had, they were always answered in a timely fashion. Very good communication. I felt there was no stupid question to ask and the call back time was excellent.
Communication and willingness to answer/respond to any and all questions/requests. Made me feel as if my loan request was the MOST IMPORTANT request they had on their desk.
Sebastian and MVB Mortgage were fantastic to work with! They made loan recommendations that saved me thousands of dollars and their online document signing sped up the process a great deal. Their responsiveness and attention to detail were impressive, and they were able to close the loan in less than half the time compared to banks I was looking at. I highly recommend them.
The experience of working with MVB Mortgage is absolutely great. We worked with Sebastian, and he always responded to our questions super fast by phone and email. Also, since we are getting some help from our parents for down payment, Sebastian patiently helped us prepare the gift money letters. In sum, I highly recommend Sebastian and MVB Mortgage.
I have had the pleasure in working with Sebastian and MVB twice in the past few years, and that will be my choice of a mortgage company if needed in the future. The work ethic that MVB and especially Sebastian hold are top notch. The communication skills, awareness of level of importance, knowledge of offered products, attention to details, and patience are the best a client can ask for. Thank you so much for your assistance, couldn’t have done it without you in my corner.
I had an amazing experience! Sebastian made the process simple and stress free. I would highly recommend him.
I want to thank Sebastian and all the MVB team for making this possible and all the effort they provide to make this happen.
My experience with MVB Mortgage and my loan officer Sebastian was nothing but positive. Sebastian was extremely responsive and informative. He responded to me promptly every time I called or emailed, and made the process an absolute breeze. It was a pleasure to work with him, and always felt he was looking out for our best interest. I hope to use him again in the future! We also loved the informative videos we received at every step to guide us through the process!
Our loan officer Sebastian Rivera always went above and beyond to get us the best deal in line with our long-term goals. With his go-getter attitude, MVB will always be our first choice for future mortgage needs.
Sebastian Rivera far exceeded my expectations! He went above and beyond to provide me with the information I needed to make it a fantastic experience. I can't imagine there is a better loan officer to work with, and i'm saying this having interviewed several and choosing him after listening to a friend provide a 20 minute glowing review of how he is fantastic. The process was seamless, easy and he made sure I had everything I needed at the right time - thank you again! .
The prompt, clear communication was excellent! Sebastian explained everything and was always looking out for my best interests.
Sebastian Rivera was perfect! He returned calls timely, was patient in explaining items that were unclear to me. He had a wonderful sense of humor, he was knowledgeable and most of all very efficient.
Sebastian was a consummate professional. Very involved in the process from the begging to the end, even before we decided on MVB. His customer service was second to none. I would would absolutely recommend him and request his services for all future purchases.
Getting a mortgage with MVB was easy and quick. The loan officer and staff were very responsive, very helpful and professional. I’ll be happy to recommend MVB to my friends for their mortgage needs.
I had an amazing experience. Sebastian walked me through every step of the way. I received a series of personalized videos helping me understand the loan process. The team is trustworthy and reliable.
Sebastian was phenomenal to work with! I would work with him again in a heartbeat!
We had such a great experience working with this company. Everything was done in a quick and timely manner. Sebastian had excellent service and made this process so easy for us. Buying a home can be a stressful process but they were able to make it a smooth and stress free process. I’ve truly enjoyed working with them. We are thankful for everything they have done for us. We are now in our dream home!
The combination of professionalism, efficiency, communication, and availability was phenomenal. Sebastian was always able and willing to help, answer a question, or give advice. We felt comfortable with him right away. Everyone involved was amazing. I couldn’t have imagined a smoother process. By far the best home buying experience we’ve ever had.
This is my 3rd time I get a mortgage loan from MVB. All the time, I get excellent service. Sebastian is super awesome. When I contact him any time of the day, he has always a time to answer my question and to explain in a professional way, also he makes sure I got it. The response is so fast and accurate. Thanks so much MVB for having a kiddo like Sebastian.
Sebastian made this whole process SO easy. When we first met with him we didn't even know if we would be able to buy a home. Now, we are happily moved in to our new place. He answered all our questions very quickly. It was just overall, a wonderful experience!
I am a first time home buyer and was overwhelmed with the amount of information that is necessary to know and understand the home buying process. Sebastian and MVB were open, understanding, and clear in the information I needed to know. Sebastian answered all of my (many!) questions and alleviated my fears that I was missing something important by taking time to personally call and walk me through new concepts and language. He worked exceptionally well with my realtor and kept an open line of communication with her, as well as my husband and I. I felt that we were a cohesive team throughout the whole process and well taken care of. I would highly recommend Sebastian and MVB for other homebuyers and plan on using them again someday in the future. I am exceptionally please with our experience and the positivity throughout the process.
Sebastian was fantastic about answering our mortgage loan questions as first-time home buyers. He responded in a timely fashion to all our communications and was on top of the process every step of the way.
I have zero experience in almost anything related to loans, so I appreciated that Sebastian was extremely confident in his recommendations of when to lock in a rate and how to proceed through the process. My husband and I appreciated not having to spend time doing independent research because we felt completely comfortable letting Sebastian do his job without second guessing. Should we buy another house, I would work with him again.
Sebastian helped us every step of the way during our second loan experience. Compared to our first loan (from a large, national credit union), I couldn’t believe how accessible and helpful Sebastian, our Loan Officer, was. He kept us apprised of the process and what to expect throughout it. If I’d email or call him, he would undoubtedly respond within 24 hours (although it was typically within the hour!). I truly can’t say enough about our experience with Sebastian and I am thankful for working with a professional who was both informative and patient. Sebastian seemed to always have our best interest at heart.
Sebastian and the rest of his team made my refinancing go smoothly! In less than six weeks, I had refinanced to a lower rate which lowered my monthly mortgage!
Sebastian and his team were amazing during the entire process! Sebastian answered all of our questions and concerns no matter what time of the day it was. He was even responding to our emails while he was out of the country! That is called AMAZING customer service! Thank you for everything and we can’t wait to work again with him in our future purchases.
Your team did an outstanding job. I have recommended Sebastian as a trusted vendor to our Realtor, so others may benefit from his excellent level of service and knowledge. We have worked with MVB Mortgage for our last two home purchases, and one refinance. They have provided excellent customer service each time. They are extremely knowledgeable, patient, kind, and responsive to our inquiries. Their team “translates” mortgage/ loan jargon into layman terms without talking down to us. And, they have never tried to up-sale us on rates or points. Everything was itemized, documented, and organized in an user-friendly manner.
It was a pleasure to work with your team. Specifically, Sebastian Rivera went the extra mile answering our questions and helping us with the documentation required.
I had a great experience. I would recommend Sebastian to anyone buying a home.
Extraordinarily competent, well informed and more than that, Sebastian was anticipatory and somehow knew what I was asking without ever needing more than a second of explanation. Accommodating, patient, and incredibly courteous. Consummate professional.
I am a first time home buyer that felt like the process was going to be hard and exhausting, but working with Sebastian made everything a quick and easy process.
Excellent service provided by the whole team! I was truly satisfied and felt like all my questions were answered when I had them. Amazing experience.
After purchasing and selling four homes, this has been the most pleasant experience I have ever had. This is always a stressful process and I can’t thank you all enough for the help, the many options you provided in mortgage arraignments, in addition to the timely and positive contact each time we worked together. Thank you!!
571.266.6500 11325 Random Hills Road Suite 600 Fairfax VA 22030
MVB Mortgage, MVB Mortgage of PA, and MVB Mortgage of KY are registered trade names of Potomac Mortgage Group, Inc. a wholly-owned subsidiary of MVB Bank, Inc.
Company NMLS ID# 181319
Our office locations: VIRGINIA WEST VIRGINIA WASHINGTON D.C. NORTH CAROLINA SOUTH CAROLINA We lend in the following states: VA DC MD DE WV PA OH KY TN NC SC FL GA TX CO